NCFE is a UK National Awarding Body established in 1848 and is recognised as an Awarding Body by the Qualifications and Curriculum Authority (QCA) in England, the Council for Curriculum, Examinations and Assessment (CCEA) in Northern Ireland, and the Qualifications, Curriculum and Assessment Authority for Wales (DELLS).

The Postgraduate Diploma in Hospitality Management (PGDHM) aims to educate, develop and enhance professional competence in non-cognate and cognate students who aim to build and expand their managerial skills through a structured programme of study which would enable them to understand the underlying theory and practice of International Hotel and Hospitality Management. The development of their knowledge, intellectual qualities, professional and transferable skills will equip students with an understanding of the operational, managerial, decision-making and leadership aspects required to work as a manager in the hospitality industry.

The programme will prepare the students to contribute towards the strategic position and development of their organisations. The focus is on the theory and practice of hospitality operations, the nature of management skills, people management, and the integrated nature of business, quality, hospitality, human resource, financial, economic and information environments within which a manager operates.

• To advance students’ understanding of the operations within Hospitality organisations.
• To prepare students for and/or to develop their career in Hospitality industry by developing and enhancing their management and intellectual skills necessary for leading and managing at a general and strategic level.
• To d evelop students’ skills in the communication of information and ideas, together with skills in analysis and evaluation of complex issues influencing the hospitality operations.
• To d evelop students’ ability to develop & innovate new strategies in completing new hospitality projects.
• To develop students’ enterprise and innovation skills in hospitality; and
• To enhance the students’ lifelong learning skills, continuing personal and professional development so as to enable them to work with self-direction and originality as thinking performers, thus contributing to the hospitality business performance and society as a whole.

The course is aimed principally at providing a Masters level qualification for the following markets:

• Employees in hospitality industry with significant managerial responsibilities wishing to develop their practical and theoretical knowledge in hospitality management;
• Jobholders who seek to gain specialization in Hospitality Management, underpinned by rigorous conceptual knowledge, capable of deployment in a vocationally useful way;
• Those who seek to be well-placed for management roles in the hospitality industry;
• Graduate/professional students seeking progression to a postgraduate qualification in hospitality;
• Overseas students seeking to gain an international hospitality qualification in the UK.

The goal of assessment is to judge whether the desired level of performance has been achieved in relation to both teaching and learning. Criteria are developed by analyzing the learning outcomes and identifying the specific characteristics that contribute to the overall module contents.

Criteria	Weighting %
Assignment and/or Presentation	30
Written Exam**	70
TOTAL	100

Students MUST score the minimum 40% marks in EACH of the criteria. Failing to attempt even one of the above criteria would result in subsequent failure in the module.

** The Exam Paper will carry 100 marks. This will then be proportionately converted into ‘out of 70’ while rewarding the scored marks.

Students should have a minimum 2 years relevant work experience, although this need not necessarily be continuous, and may have been undertaken on a voluntary or unpaid basis.